Are you spending too much time searching for firm policies or case procedures?
Many lawyers and legal staff find themselves repeatedly looking for the same information. Whether it’s firm policies, client onboarding steps, or standard procedures, these details are often stored in different documents or scattered across emails. Manually updating and maintaining this information can take hours each month. Automated internal wiki generation offers a simple way to keep everything organized and accessible without extra effort.
What is automated internal wiki generation?
It is a process that uses automation tools to create and update a central repository of your firm’s knowledge. Instead of manually writing and maintaining a static document, the system pulls in relevant information from existing sources like emails, shared files, or document management systems. The result is a living, easy-to-search wiki that reflects your current practices and policies.
Why should your firm consider automating your internal wiki?
- Saves time: No more hunting through emails or files for key information. The system updates itself, so you always have the latest details at your fingertips.
- Reduces errors: Manual updates can lead to outdated or inconsistent information. Automation ensures everyone is on the same page.
- Improves onboarding: New staff can quickly find answers to common questions, reducing training time.
- Enhances consistency: Standard procedures and policies are clearly documented and easy to follow.
How does automated internal wiki generation work in practice?
Most tools connect to your existing systems—like Microsoft SharePoint, Google Drive, or document management platforms—and scan for relevant content. They then organize this information into categories such as policies, procedures, or frequently asked questions. Some tools, like Notion or Confluence, allow you to set up automatic updates based on new documents or emails.
For example, a legal assistant might set up a system where any new client onboarding checklist added to a shared folder automatically updates the internal wiki. When a lawyer needs to review the process, they simply search the wiki and find the latest version, without hunting through multiple files.
What are some simple tools to get started?
- Notion: A flexible platform that can connect to your email and file systems to automatically update pages.
- Confluence: Popular among law firms for creating internal knowledge bases that can be connected to other tools.
- Slab: Focused on easy-to-maintain internal wikis with automation options.
- Google Workspace: Using Google Docs and Apps Script, you can set up simple automation to compile and update information.
Getting started with automated internal wiki generation
Begin by identifying the most common information your team searches for. Then, choose a tool that connects easily with your existing systems. Set up categories for policies, procedures, and FAQs. Automate the process of pulling in new or updated documents. Keep the system simple at first—adding more automation over time as you see what works best.
Final thoughts
Automated internal wiki generation is a straightforward way to save time and reduce errors in your law firm. It keeps everyone on the same page and makes important information easy to find. With just a few simple tools and some initial setup, your firm can have a helpful resource that updates itself and supports daily work.